Shipping policy

Getting Your Rain Barrel and accessories to You:

At Epoch Rain Barrels, we understand the importance of getting your new rain barrel and accessories to you quickly and safely. Here's what you need to know about our shipping policy:

Shipping Times:

We aim to process and ship all orders within 2-3 business days of receiving them.
Standard shipping typically takes 3-7 business days to most continental US addresses.
Expedited shipping options are available at an additional cost. Please see checkout for options and estimated delivery times.
We cannot guarantee specific delivery dates, as these are estimates provided by our shipping carriers.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as your chosen shipping method and destination.
You can see the estimated shipping cost during checkout before placing your order.
Free shipping is available for orders over a certain amount (please see website for current threshold).

Tracking Your Order:

Once your order has shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number to track the progress of your shipment on the carrier's website.

International Shipping:

We currently do not ship internationally.

Returns and Exchanges:

Please see our separate Return and Exchange Policy for information on returning or exchanging your rain barrel and accessories.

Damaged or Lost Shipments:

If your rain barrel arrives damaged, please contact us immediately at 336-592-7029 or info@epochrainbarrels.com.